Abbiamo soggiornato 2 notti, ottima la posizione fronte lago e molto bella la sauna, con vista spettacolare che risulata essere un punto di forza insieme al buffet della colazione che è veramente molto ricco e ben gestito. Nota di demerito per l'odore di fognatura che abbiamo avuto per 2 giorni in camera senza che nessuno venisse a risolvere il problema. Al momento del check out abbiamo nuovamente ribadito il problema ma senza che nessuno si preoccupasse del disagio che abbiamo avuto.
訪客用戶
夫妻/情侶出遊
湖景雙人間
入住於2024年12月
5.0
超讚
評價於:2024年12月28日
Struttura top, posizione ottima. Servizi ottimi, spa e piscina vista lago. Camera e luoghi pulitissimi . Consigliatissimo
A lot of negatives:
Rude staff. Slow checkin. Asked for quiet room on higher floor - got a floor with the whole football team (yelling in the corridors & playing loud music) My room was next to two “massage rooms” for those sportsmen. And overlooking the parking lot.
It was small and toilet stinky.
AC not user friendly (no temperature visible).
Door handle broken - door can only be slammed shut. Living wall not kept up. Small bugs in room. Bed too soft. Tv didn’t work. Mini bar selection meager. Cheapest thin slippers and recycled toilet paper.
Room service super pricey + 5€ delivery fee!!??
Left plate outside it wasn’t removed until the next afternoon.
Gym could not be entered after 7am had to contact the receptionist to unlock it. Inside only a few cardio machines, some dumbbells and one multipurpose machine. The door handle broke off.
Pool staff very rude never greet you or smile.
Dining staff grumpy and not polite. No lettuce for breakfast. Minimal vegan options.
On the day of checkout cleaner knocked on door despite DO NOT DISTURB SIGN because she knew I was checking out?!
Tiny and slow elevators. Often unclean.
WiFi not working well in all public spaces.
Glass water bottle for sale at 10€ and simple felt beach bag for 20€?!
The few positives:
Location right on the lake, gorgeous view from pool and restaurant, wireless charging station in room, and good food and tap water quality.
訪客用戶
夫妻/情侶出遊
湖景雙人間
入住於2024年11月
5.0
超讚
評價於:2024年11月06日
Lovely well appointed room with stunning views. Bed very comfortable with friendly staff
Abbiamo soggiornato 2 notti, ottima la posizione fronte lago e molto bella la sauna, con vista spettacolare che risulata essere un punto di forza insieme al buffet della colazione che è veramente molto ricco e ben gestito. Nota di demerito per l'odore di fognatura che abbiamo avuto per 2 giorni in camera senza che nessuno venisse a risolvere il problema. Al momento del check out abbiamo nuovamente ribadito il problema ma senza che nessuno si preoccupasse del disagio che abbiamo avuto.
訪客用戶
夫妻/情侶出遊 湖景雙人間
入住於2024年12月
5.0
超讚
評價於:2024年12月28日
Struttura top, posizione ottima. Servizi ottimi, spa e piscina vista lago. Camera e luoghi pulitissimi . Consigliatissimo
A lot of negatives:
Rude staff. Slow checkin. Asked for quiet room on higher floor - got a floor with the whole football team (yelling in the corridors & playing loud music) My room was next to two “massage rooms” for those sportsmen. And overlooking the parking lot.
It was small and toilet stinky.
AC not user friendly (no temperature visible).
Door handle broken - door can only be slammed shut. Living wall not kept up. Small bugs in room. Bed too soft. Tv didn’t work. Mini bar selection meager. Cheapest thin slippers and recycled toilet paper.
Room service super pricey + 5€ delivery fee!!??
Left plate outside it wasn’t removed until the next afternoon.
Gym could not be entered after 7am had to contact the receptionist to unlock it. Inside only a few cardio machines, some dumbbells and one multipurpose machine. The door handle broke off.
Pool staff very rude never greet you or smile.
Dining staff grumpy and not polite. No lettuce for breakfast. Minimal vegan options.
On the day of checkout cleaner knocked on door despite DO NOT DISTURB SIGN because she knew I was checking out?!
Tiny and slow elevators. Often unclean.
WiFi not working well in all public spaces.
Glass water bottle for sale at 10€ and simple felt beach bag for 20€?!
The few positives:
Location right on the lake, gorgeous view from pool and restaurant, wireless charging station in room, and good food and tap water quality.
訪客用戶
夫妻/情侶出遊 湖景雙人間
入住於2024年11月
5.0
超讚
評價於:2024年11月06日
Lovely well appointed room with stunning views. Bed very comfortable with friendly staff
monicay
好友出遊
帶陽台和公園景色的雙人間
入住於2025年10月
訪客用戶
夫妻/情侶出遊
雙人間
入住於2025年10月
訪客用戶
夫妻/情侶出遊
湖景雙人間
入住於2024年12月
匿名用戶
獨自出遊
帶陽台和公園景色的雙人間
入住於2024年10月
201199****
家庭出遊
雙人間
入住於2024年10月
kulatun
夫妻/情侶出遊
雙人間
入住於2024年09月
Nat 李鳳臨
獨自出遊
雙人間
入住於2024年06月
訪客用戶
夫妻/情侶出遊
湖景雙人間
入住於2024年11月
Zailushang0613
好友出遊
湖景雙人間
入住於2024年09月
訪客用戶
家庭出遊
湖景雙人間
入住於2025年05月
monicay
好友出遊 帶陽台和公園景色的雙人間
入住於2025年10月
訪客用戶
夫妻/情侶出遊 雙人間
入住於2025年10月
訪客用戶
夫妻/情侶出遊 湖景雙人間
入住於2024年12月
匿名用戶
獨自出遊 帶陽台和公園景色的雙人間
入住於2024年10月
201199****
家庭出遊 雙人間
入住於2024年10月
kulatun
夫妻/情侶出遊 雙人間
入住於2024年09月
Nat 李鳳臨
獨自出遊 雙人間
入住於2024年06月
訪客用戶
夫妻/情侶出遊 湖景雙人間
入住於2024年11月
Zailushang0613
好友出遊 湖景雙人間
入住於2024年09月
訪客用戶
家庭出遊 湖景雙人間
入住於2025年05月